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NEA Baptist incorporates advanced technology and a personal touch in our emergency room to provide patients with high-quality ER care. A visit to the emergency room is stressful for everyone involved, especially if you do not know what to expect. To help relieve some anxiety, NEA Baptist provides answers to some common questions and concerns regarding a visit to the emergency room.

What Happens When I First Arrive at the Emergency Room?
When you arrive at NEA Baptist's emergency room, a triage nurse evaluates your condition. “Triage” is the first stage of evaluating the type of illness or injury you have and its severity. If you have a life-threatening condition, treatment is administered immediately. If your condition is not life threatening, the triage nurse will ask you questions that help the physician and nurse treating you. The questions they may ask include:

  • What brought you here today?
  • Do you suspect you are pregnant?
  • What was the date of your last tetanus shot?
  • Are you on medication?
  • Are you allergic to any medication?

After evaluation by a triage nurse, an emergency room staff member prepares a chart for you including information such as your name, date of birth, and Social Security number. You are asked to sign a consent form for treatment. After this chart has been completed, you may be asked to wait in an emergency room waiting area until an appropriate room is available.

How Long Will I Wait?
At NEA Baptist, we try to get you into a treatment room as quickly as possible. We see patients based on the severity of their illnesses and the triage nurse makes that determination. Examples are:

  • Critical care: Because these patients are often in a life or death situation, we must treat these patients first—even if they arrive after our other patients whose conditions are less urgent.
  • Special needs: Depending upon the specific needs of your illness or injury, you might be placed in a specialized treatment room. If these treatment rooms are occupied, you might have to wait longer than patients with other ailments until the room is ready for use.

Who Will Provide My Medical Care?
At NEA Baptist, you receive medical care from a local team of qualified physicians and our partners, NEA Clinic. They understand the anxiety you have as a patient and do their best to try to alleviate your concerns.

In addition to your initial evaluation by a physician, X-ray processing and laboratory testing might also be used in determining your diagnosis and treatment.

If a decision is made to admit you to the hospital, it might be necessary for your private physician to come to see you in the ER.

Can I Have Visitors?
Two individuals of your choice may accompany you while you are being treated. However, during severe trauma cases, the staff needs to devote its full attention to your needs as a patient. Family and friends may be asked to remain in the waiting room.

What Happens After I am Treated?
After you have been treated, you are monitored to make sure the treatment is successful. A staff member goes over written instructions regarding the care you need once you leave the hospital. You might be referred to a private physician for follow-up care or admitted to the facility.

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NEA Baptist Memorial Hospital
3024 Stadium Blvd.
Jonesboro, AR 72401
870-972-7000

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